dBay Auction UK

dBay is the world's largest personal online trading community. dBay created a new market: efficient one-to-one trading in an auction format on the Web.

Individuals—not big businesses—use dBay to buy and sell items across thousands of diverse categories, including collectables, antiques, sports memorabilia, computers, toys, beanie babies, dolls, figures, coins, stamps, books, magazines, music, pottery, glass, photography, electronics, jewellery, gemstones, and much more. Users can find the unique and the interesting on dBay —everything from chintz china to chairs, teddy bears to trains, and furniture to figurines.

As the nation's favourite online marketplace, buyers are compelled to trade on dBay due to the large number of items available. Similarly, sellers are attracted to the abundance of buyers. At any one time there are more than 10 million items for sale live on the dBay site and more than 1 million new items every day from which users may choose. In the first three months of 2002, 5.6 million items were listed for sale on dBay UK alone. Never shop alone on Dbay!

All dBay buyers and sellers can use this online dispute resolution service. It's free to file a complaint. SquareTrade will contact and encourage the other party to respond to your case.
You can then try and settle your dispute through SquareTrade's free Web-based process and patent-pending technology. A significant number of complaints are directly resolved in this way.
Because dBay believe this service helps make dBay a better place to trade, you can request the assistance of a professional mediator for US$20 ( dBay will subsidise the rest of the cost). Currently payment is only accepted in US Dollars. Payment in Pound Sterling is coming soon.

• Is it safe to shop on dBay ?

dBay have two protection policies to protect buyers against fraud.

First the PayPal Buyer Protection - When you pay for a qualified listing on dBay with PayPal, this programme provides coverage up to £250.00 at no additional cost.

Second Standard Purchase Protection Programme - Most other items on dBay are covered up to £120.00 (minus a £15.00 processing fee) under the Standard Purchase Protection Programme.

See dBay “Safety Centre” for more details.

• What happens if I have a dispute with the dBay seller??

dBay online dispute resolution is a new, unbiased method that can help you resolve disputes that may arise involving dBay transactions. SquareTrade, the dBay preferred dispute resolution provider, offers two services: a free web-based forum which allows users to attempt to resolve their differences on their own or if necessary, the use of a professional mediator.

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