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carphone-wherehouse are a top UK mobile phone retailer who offer the latest mobile phones at great prices including camera phones and upgrades. carphone-wherehouse have camera phones, contract phones and pay as you go across all price ranges to make an ideal Gift or treat yourself!

carphone-wherehouse Online UK

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At The carphone-wherehouse everything we do is based on our 'five fundamental rules'. The rules speak for themselves and need little embellishment. However, it is worth stressing that the rules are applied not just in the carphone-wherehouse stores, but in the carphone-wherehouse call centres and support functions too, to ensure that we provide the best possible customer experience.

  • If we don't look after the customer, someone else will.
  • Nothing is gained by winning an argument but losing a customer.
  • Always deliver what we promise. If in doubt, under promise and over deliver.
  • Always treat customers as carphone-wherehouse ourselves would like to be treated.
  • The reputation of the whole company is in the hands of each individual.


carphone-wherehouse offer free delivery on all items.
All orders that contain mobile phones and orders that contain accessories or other goods to a value of £50 or higher will be delivered free by courier the next working day. Orders that do not contain mobile phones and are less than £50 in value will be delivered by first-class post. Please allow 2&ndash3 days for these goods to arrive.

Payments
carphone-wherehouse can take payment from only UK debit/credit cards. We accept Visa, Mastercard, Switch, American Express, Diners, Solo and Duet. We do not accept Electron cards.

carphone-wherehouse do not take payment for your order when you confirm the order on the site. This is done only once your order is processed. If the despatch of your order is delayed because of problems gaining authorisation for payment or for any other reason, you will be notified by email or phone.

Returns
carphone-wherehouse have two different return policies depending on whether you made your purchase On the internet or with our Direct telephone sales team; or in one of our stores. Find out more information on these policies in accordance with the carphone-wherehouse 14-Day Exchange Promise and the process of returning a product:

carphone-wherehouse history
Since trading began in 1989, The carphone-wherehouse Group PLC has achieved phenomenal growth. Our aggressive expansion plans have made us the largest independent retailer of mobile communications in Europe. We are now in 10 countries and have over 1,300 stores. We believe our continued success lies in our ability to offer customers a better mobile life – by anticipating and catering for their mobile needs at every turn.

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